Custom Towel Cakes Customer Service
My name is Nancy and I am the Owner & Designer at
Custom Towel Cakes, and I am dedicated to giving you
the Highest Quality Towel Cakes & Gift Baskets.
Every item is hand made in a smoke free environment and what makes my
products different than most, is that mine are unique and special.
I take the time to hand pick all my products to make sure they are all
Completely new, usable and top-of-the-line quality.
Plus...All Towel Cakes and Special Occasion Gifts are made with LOVE!
I take pride in the fact that when you give your special someone a gift from Custom Towel Cakes,
You are giving them a wonderful product that will put a Smile on their face!
When you give one of my towel cakes, gift baskets, diaper cakes, door wreaths or baby gifts,
Be confident that no one will be giving the exact same gift as you!
Please Visit My Site and Take a Look at All My Wonderful Gift Products.
Please Contact Me If You Would Like to Discuss Your Order.
All Towel Cakes, Gift Baskets and Any Occasion Gift are shipped by FedEx
Ground Shipping to anywhere in the Continental USA for a Flate Rate Fee of $9.95.
Regardless of how many products you purchase, the fee will always be $9.95!
I do offer Expedited shipping, additional fees may apply.
I will contact you with pricing if you email me with your delivery deadline and location.
Rush shipping charges range from $20 to $75, depending on service.
I ask only that you split the shipping cost with me.
**An additional charge of $35 must be applied to all shipments going to
Hawaii, Alaska, Virgin Islands & Puerto Rico.
**APO/Military Base shipments will be applied an additional charge of $25.
Shipments to Alaska, Hawaii, Virgin Islands, Puerto Rico or Military Bases
Must be shipped by the US Post Office Priority Mail.
**Alaska, Hawaii, Virgin Islands, Puerto Rico and APO/Military delivery time is 2-8 weeks by US Post Office Parcel Post.
So with the additional fee, you will be splitting the Priority Mail shipping cost with me.
Click For Map of FedEx Delivery Times
Shipments will be processed immediately after payment has been received.
Canadian and all International buyers must pay for all Broker, Duty and Customs Fees if any.
Overseas buyers must contact me about shipping charges prior to purchasing.
Depending on your location, delivery time may vary from 1 day to 1 week.
All items are 100% Guaranteed. Should you need to return your item,
please contact me prior to returning. Any returns must be shipped within its original shipping box.
It must also be originally assembled in tact within its original packaging bag,
unused and be received within 7 days of delivery.
A refund will be issued after the item has been returned minus a 15% handling fee and shipping costs.
There are no refunds issued on any item that has been custom
personalized such as favors or any embroidered item.
Personalization & Embroidery
Personalized Embroidery is available on any Towel Gift Product for an additional cost.
You can include the Recipient's Name, Wedding Date or anything else you wish embroidered!
Please allow up to one week for all embroidery orders.
PayPal, Credit Cards, Money Orders, Cashier's and Personal Checks are accepted.
You don't need a PayPal Account to use the Checkout Process with any Credit Card.
All Financial Payment Information is securely maintained only by PayPal.
When you pay through PayPal and don't have an account, don't worry,
You will be guided through their safe and secure step by step check out process.
This is a safe way to pay without giving out your personal financial information and card numbers!
Please Note: For Personal Checks or Money Orders, shipment will be made after payment has cleared.
All orders will be processed immediately after confirmation of payment.
There will be a fee of $35 for any Returned Checks due to insufficient funds.
All PayPal payments will be sent to my corporate account of
Baby Love Diaper Cakes at firstname.lastname@example.org.
Pricing for all products are located beside the photo of the item itself.
Pricing for custom orders will be given once the form submission has been filled out.
This is an outbound estimated FedEx delivery time line from Florida to your location.
2 Locations to serve you:
Spring Hill, Florida (Hernando County)
Philadelphia & Surrounding Bucks County Areas, Pennsylvania
Webmaster & Website Designed by Nancy 2006-2013
All Photos on this Website are Copyrighted